Shipping policy

Shipping Policy

Last Updated:  03 October 2026 

Thank you for shopping with Artzone26. Since we primarily sell digital products, all orders are delivered electronically. No physical products are shipped unless specifically stated on the respective product page.

1. Digital Product Delivery

All digital products purchased from Artzone26 are delivered electronically.

After your payment has been successfully completed, your purchased product may be delivered through:

  • A download link displayed after checkout

  • Email delivery to the email address provided during checkout

  • Your customer account

  • Another digital delivery method provided on our website

2. Delivery Time

Most digital products are delivered immediately or within a few minutes after successful payment.

In some cases, delivery may be delayed due to payment verification, technical issues, email delivery problems, or other circumstances beyond our reasonable control.

If you have not received your product within 15 minutes after completing your payment, please contact us at artzone.support@gmail.com.

3. Email Address

Customers are responsible for providing a correct and active email address during checkout.

Artzone26 is not responsible for delivery issues caused by:

  • An incorrect email address

  • An inactive or inaccessible email account

  • A full inbox

  • Email filtering or spam/junk folders

  • Customer-side technical issues

Please check your Spam, Junk, Promotions, or Updates folders if you cannot find your delivery email.

4. Download Issues

If you experience difficulty downloading or accessing your purchased digital product, please contact our customer support team.

We will make reasonable efforts to help you access your purchased product.

Customer Support Email: [Your Email Address]

5. No Physical Shipping

Unless specifically mentioned on the product page, Artzone26 does not ship physical products.

Therefore:

  • No shipping charges apply to standard digital products.

  • No physical package will be delivered.

  • No tracking number will be provided for digital products.

6. Delivery Availability

Digital products may generally be purchased and delivered electronically to customers in supported locations.

Any product-specific geographic restrictions or availability requirements will be mentioned on the relevant product page.

7. Payment Verification

Digital delivery may be initiated only after the payment has been successfully processed and verified.

If a payment is pending, declined, reversed, or flagged for verification, delivery may be delayed until the payment status is confirmed.

8. Failed or Delayed Delivery

If you have completed your payment but cannot access your digital product, please contact us with:

  • Your name

  • Order number

  • Email address used for the purchase

  • Details of the issue

Our support team will review the issue and assist you as soon as reasonably possible.

9. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions regarding digital delivery or your order, please contact us:

Email: Artzone.support@gmail.com